Aron Market is seeking a dedicated and knowledgeable Customer Support Specialist to join our team. This role is crucial for ensuring customer satisfaction and delivering high-quality support in both support and finance teams. The ideal candidate should have a solid understanding of customer support principles and sufficient knowledge of accounting, with the ability to accurately record transactions, track and analyze financial data, and provide accurate and timely reports.
Responsibilities: Respond to customer inquiries, resolve technical issues, and manage customer transactions. Provide technical support and monitor customer interactions to ensure high-quality service. Address customer financial inquiries and maintain and update financial records in the CRM system. Analyze financial data and provide accurate related reports.
Qualifications: At least 2 years of experience in customer support. Proficiency in English (at least 70%). Proficiency in CRM software and the Microsoft Office Suite.
Better to have: Sufficient knowledge of finance and accounting. A bachelor’s degree in finance, information technology, computer science, or related fields. Experience in the brokerage and financial industry, along with proficiency in data analysis tools and financial software, is an advantage.
Skills: High attention to detail and accuracy. Strong problem-solving abilities. Ability to work independently in a remote environment and manage multiple responsibilities simultaneously.
Working Hours: 9 hours in rotating shifts (6 days a week)
What We Offer: Monthly payment of $250. Fully remote work environment. The possibility of promotion and salary increase based on performance. Free on-the-job training, with extensive and continuous training about global financial markets and trading software.
Note:
We kindly request that only individuals seeking full-time employment submit their resumes. This position requires full focus and dedication. Please note that Aron Groups does not have any representatives or offices in Iran. We are a company incorporated under the laws of the Marshall Islands, with registered offices in the UK and Cyprus.
معرفی شرکت
مجموعه آرون در زمینه ی بازار های سرمایه و معاملات جهانی فعالیت می نماید که با ثبت شرکت خود در جزایر مارشال ،لندن و کشور های دیگر اقدام به جهانی سازی و توسعه ی کسب و کار خود در خارج از کشور نیز کرده است و امید است در این زمینه بتواند قدم های بزرگتری بردارد.
این کمپانی بین المللی با داشتن بیش از 500 کارمند از کشورهای مختلف، مکانی برای کار تیمی در سطح جهانی با مدیریتی منظم و دقیق ، آموزش مداوم و توسعه مداوم است. بدون محدودیت در مناطق زمانی، به طور یکپارچه با هم کار کرده اند تا بهترین تجربه معاملاتی ممکن را برای معامله گران خود فراهم کنند.
امروز پس از 4 سال تجربه موفق در بازارهای معاملات آنلاین (بورس جهانی و ارزهای دیجیتال) و با اطمینان از رضایت بیش از 250.000 معامله گر و صاحب سهام چندین شرکت ، با ارزش روزافزون مفتخر هستیم تا به شما کمک کنیم مهارت هایتان را توسعه دهید، مسئولیت پذیری کنید و از یک شغل پربار و رضایت بخش با یک شرکت پویا و در حال رشد لذت ببرید.