رایان مبین ایرسا | RMI

تاسیس در ۱۳۹۴ کامپیوتر، فناوری اطلاعات و اینترنت ۵۱ تا ۲۰۰ نفر rminno.com

فرصت‌های شغلی ۲

استخدام Customer Support Specialist (خانم)

این آگهی منقضی شده است

دسته‌بندی شغلی

پشتیبانی و امور مشتریان
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

We are looking for a high-energy Customer Support who is deeply passionate about learning and teaching. If this is you, we want to hear from you! We are changing how retail solutions are delivered by bringing together people like you - passionate, highly skilled, and motivated to make a difference.

We attribute our success to a unique blend of our history, culture, brands, relationships, innovation, technology, and most importantly, our people. As our team continues to expand, we are in search of talented persons looking to advance their careers while building a legacy within our growing organization.

If you are driven and have a positive attitude towards success and self-growth then we have the opportunity for you.

Key Tasks:

You'll talk with and listen to the customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction.
You'll gather & analyze customer feedback, notify process problems & customer challenges, and monitor new and existing customer projects for desirable results. Therefore, you'll work closely with the marketing & development team.
You'll set up meetings and events to engage, educate, and guide customers.
You'll attend networking events after hours and international events to build customer relationships.
You'll work very closely with the sales and marketing team.

Looking for:

Have 3+ years of experience with customer success in a SaaS or B2B start-up or scale-up.
You have excellent verbal and written skills in English.
You have an affinity with technology, data, or cloud-based applications.
You're analytical, pro-active, accurate, and compassionate.
You're a true problem-solver with an entrepreneurial mindset and a can-do attitude.
You're a good communicator and can explain complex problems in an understandable way to non-tech customers.
Experience with Jira is a plus.

معرفی شرکت

Innovations International is an international software company headquartered in the United States. We are an integrated disruptive solution provider for the U.S, home and furniture market with multiple products & services, including but not limited to product data, inventory management and ecommerce.
RM Innovations International, we are currently at the beginning of their expansion plan. We have just opened a new office in Istanbul, Turkey and are looking to hire a team of top-class product and technical superstars to drive innovation of the product to the market. So, as it is a growing Tech company, there is significant opportunity for growth within the company in as little as 6 months.