این آگهی منقضی
شده است
Responsibilities:
Work as a liaison between customers' business users and the development team to bridge
the gap between business and technical teams.
Carry out analysis to define configuration specifications and business technological
requirements.
Review existing processes and offer solutions for improvements.
Support the business during user acceptance testing.
Prepare training documentation for users as well as organize formal sessions.
Maintain up-to-date knowledge of IT and business processes.
Conduct research to identify ways to improve systems performance and efficiency.
Collaborate with technical specialists such as business support system engineers and
developers to optimize and enhance a system.
IT Service Management for our external partner, managing its SLAs and KPIs.
Requirements:
More than one year of experience in customer engagement for custom-tailored software
development, and product support processes.
Bachelor's degree in IT, Computer Science, or similar.
Familiar with ICT Business Analysis/Management.
Familiar with Agile Scrum methodology.
Familiar with databases (Relational/Non-Relational).
Familiar with Object-Oriented Programming.
Strong knowledge of business to software process mapping.
Advanced computer skills, with proficiency in Microsoft Word, Excel, PowerPoint, Project,
SharePoint, and Visio
Strong presentation skills.
English language proficient
شرکت روان ارتباط عصر با بیش از 1300 پرسنل یکی از بزرگترین شرکت های خصوصی کشور در زمینه ای تی و مخابرات می باشد.
عمده فعالیت های این شرکت ارائه خدمات فنی مهندسی به شرکت های بزرگ می باشد.
محصولات این مجموعه عمدتا به کمک فناوری های زیر در حال توسعه می باشند:
- Backend: Golang, C++ and Java
- Frontend: Angular, ES6, Webworker, WebGL and Web-Assembly
- Database: MongoDB, Cassandra, Hadoop, MySQL and etc
- DevOps: Jenkins, Kubernetes, Ansible and etc