بیمه بازار | Bime Bazar

تاسیس در ۱۳۹۵ کامپیوتر، فناوری اطلاعات و اینترنت ۵۰۱ تا ۱۰۰۰ نفر bimebazar.com

استخدام UX Researcher

این آگهی منقضی شده است

دسته‌بندی شغلی

تحقیق و توسعه
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

کمتر از سه سال
حقوق

توافقی

شرح موقعیت شغلی

Bimeh Bazar started its journey in [2016] with the aim of creating a great experience in online insurance consultation, comparison, and purchase. We are looking for minds that can contribute to the growth of our company and guide it in the right direction. We want to collaborate with individuals who are driven by achieving accomplishments they can be proud of and value clear and respectful human interactions.

Responsibilities:

Lead Research Initiatives: Set the research strategy and research roadmap for BimeBazar. Design and execute research activities that drive a deep understanding of our customer base and influence the most important product decisions.
Empower Teams: Collaborate with cross-functional teams, including designers, product managers, and developers, to democratize research. Provide teams with the tools, methods, and best practices needed to conduct their own research.
Mixed-Methods Approach: Design and conduct foundational, formative, and evaluative research by combining qualitative methods (e.g., moderated/unmoderated usability testing, focus groups, interviews, card sorting) with quantitative techniques (e.g., surveys, A/B testing, behavioral analytics, and statistical analysis) to create a holistic view of user behavior. Use tools like Maze, AB Smartly, Mixpanel, and Hotjar to gather insights.
Advocate for Users: Act as a vocal advocate for customer-centricity, ensuring the user perspective informs decision-making at every level. Influence stakeholders by delivering impactful and actionable research findings.
Measure and Improve Customer Satisfaction: Own and systematically measure customer satisfaction across the user journey. Define success metrics and partner with data experts to track and analyze these metrics to inform the roadmap.
Communicate Insights: Present findings in compelling and innovative ways, tailoring communication to resonate with diverse stakeholders. Create user models, personas, and other tools to ensure insights stick with teams.
Foster Research Maturity: Develop and implement a UX research roadmap that aligns with organizational goals. Mentor team members and champion a culture of curiosity and continuous learning.

Requirements:

Proven Track Record: 3+ years of experience in UX research with a demonstrable history of improving products and services through research.
Quantitative and Qualitative Balance: Ability to combine qualitative and quantitative insights to paint a comprehensive picture of user behaviors.
Customer Advocacy: Passion for customer-centricity and a proven ability to champion the user perspective within an organization.
Collaboration: Experience working closely with designers, product managers, engineers, and data experts.
Communication Skills: Exceptional storytelling and communication skills to effectively “sell” research insights and influence decision-making.
Organizational Skills: Highly organized with an entrepreneurial mindset and a proactive approach to identifying opportunities and solving challenges.

Benefits:

Comprehensive health insurance
Team-building budget
Educational assistance
Insurance purchase subsidy
Company loan assistance
Health and wellness budget
Lunch budget

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معرفی شرکت

بیمـــــه‌بـــازار از سال 1395 کار خودش رو با هدف ساختن تجربه‌ای خوب در مشاوره، مقایسه و خرید آنلاین بیمه شروع کرد، بیمه‌بازار توسط تیمی از فارغ‌التحصیل‌های دانشگاه شریف راه‌اندازی شد که تصمیم گرفتن با تکنولوژی، دنیای بیمه رو تو ایران متحول کنن.
حالا بیمه‌بازار یه پلتفرم آنلاین شده که به مردم این امکان رو می‌ده که راحت و سریع بیمه‌های مختلف رو مقایسه کنن و خریداری کنن، بدون اینکه نیاز باشه از خونه بیرون برن یا وقتشون رو هدر بدن.
ما برای تکمیل تیم‌هامون جویای ذهن‌هایی هستیم که به رشد شرکتمون کمک کنن و به این رشد جهت بدن، ما دوست داریم با افرادی همکار بشیم که دغدغه‌شون رسیدن به دستاوردیه که بهش افتخار کنن و از ورود آدم‌هایی که ارتباط انسانی‌ صریح و محترمانه براشون ارزشمند و مهمه استقبال می‌کنیم.