آگهی‌های استخدامی

استخدام کارشناس ارشد امور مشتریان (CRM)

آیرین | Ireen
تهران، تهران

شرح موقعیت شغلی


Location: Tehran, Iran


Responsibilities:

- Lead and manage a team of Research, CRM, and NPS professionals.

- Develop and implement research strategies to enhance customer insights, satisfaction, and loyalty.

- Oversee the design and execution of customer feedback programs, including Net Promoter Score (NPS) surveys.

- Collaborate with cross-functional teams to drive improvements based on customer feedback.

- Stay abreast of industry trends and best practices in research, CRM, and NPS.


Qualifications:

- Bachelor’s degree in a relevant field (e.g., Business, Marketing, Psychology).

- Proven experience in end-to-end research, CRM, and NPS initiatives.

- Strong analytical skills and ability to derive actionable insights from data.

- Excellent communication and leadership abilities.

- Familiarity with Real Estate and FMCG industries is advantageous.


Benefits:

- Opportunities for career advancement within the organization.

- Domestic and international assignments.

- Ongoing training and mentorship from experienced Iranian and international consultants.

- Seasonal KPI-based bonuses.



مهارت‌های مورد نیاز

  • امورمشتریان
  • CRM
  • ارتباط با مشتریان و پشتیبانی
  • پاسخگویی به مشتریان

حداقل سابقه کار

  • کمتر از سه سال

حقوق

  • حقوق از ۲۴,۰۰۰,۰۰۰ تومان

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

پشتیبانی و امور مشتریان

تاریخ انتشار آگهی:

۱۴۰۳/۰۷/۰۴

مشاغل مشابه

ارسال رزومه