استخدام کارشناس مرکز تماس (Call Center Specialist)
شرح موقعیت شغلی
Job description and responsibilities:
- Responding to incoming calls according to the rules and training provided
- Making outgoing calls according to the rules and training provided
- Following up on customer issues and referring problems to supervisors
- Recording cases in CRM software
Job Eligibility Conditions:
- Commitment and responsibility
- Having a customer-oriented mindset
- Being a team player
- Possessing strong communication skills
مهارتهای مورد نیاز
- مرکز تماس
- پاسخگویی به مشتریان
- پیگیری شکایات
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت دائم پایان خدمت