آگهی‌های استخدامی

استخدام CRM Manager

اسرا پرواز (ایوار) | Eavar
تهران، تهران

شرح موقعیت شغلی

Key Responsibilities:

Support and Maintenance: Provide daily support for the Microsoft CRM system, ensuring efficient operation and addressing user inquiries.
Workflow Creation: Design and implement CRM workflows to optimize business processes and enhance efficiency
User Training: Conduct comprehensive training sessions for end-users, ensuring they are proficient in utilizing the CRM system.
Troubleshooting: Identify, analyze, and resolve technical issues within the CRM system. Conduct root cause analysis to prevent recurring problems.
Reporting and Analysis: Generate detailed reports and conduct data analysis to support business decisions.
Dashboard Creation: Develop and maintain interactive dashboards to visualize key performance indicators (KPIs) and track performance.

Qualifications:

  1. Bachelor’s degree in Information Technology, Computer Science, or related field.
  2. Proven experience with Microsoft Dynamics 365 CRM.
  3. Strong analytical and problem-solving skills.
  4. Excellent communication and training abilities.
  5. Ability to work collaboratively in a team environment.

Preferred Skills:

  1. Experience in creating troubleshooting flowcharts and training guides.
  2. Familiarity with root cause analysis techniques.
  3. Understanding of effective end-user support strategies.

مهارت‌های مورد نیاز

  • CRM
  • پشتیبانی
  • ارتباط با مشتری
  • امورمشتریان
  • Google Analytics
  • E-CRM

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

پشتیبانی و امور مشتریان

تاریخ انتشار آگهی:

۱۴۰۴/۰۳/۰۴ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه