آگهی‌های استخدامی

استخدام Technical support specialist

تکنوتری | Tecnotree
تهران، تهران

شرح موقعیت شغلی

TECH SUPPORT ENGINEER


 Position Overview 


• BSS solutions for billing and customer care domain 


• L1 / L2 Engineers - Support and Services 


• Will be a member of MSO support team. 


• He should be able to manage the Tecnotree Applications & should be able to communicate well with the customer. 


• He must regularly communicate with Offshore/Onsite for Reporting Purposes and to Provide On-Time Resolution. 


 Primary Skills 


• Telecom BSS Knowledge, SQL, MongoDB Query Language, Cassandra DB, MYSQL, UNIX, Web Logic/Java Basics. 


• Strong Team Player 


• Good Analytical Skills 


• Knowledge on shell scripting, 


• Know-how on containers, dockers, ranchers an advantage. Essential Job Functions: 


• Problems/Issues/Defects Recording and Dissemination 


• Diagnostics of problems/issues/defects 


• Ownership of Problems/Issues/Defects Ticket until Resolution 


• Problems/Issues/Defects Analysis 


• Follow-up and Resolve Problems/Issues/Defects within SLA 


• Workaround, Corrective Fixes, Removal of Data Errors 


• Application Maintenance 


• Provide necessary Application log to L3/SME & all required support to diagnose a reported problem 


• Regular Reporting on Open/In Progress/Resolved Tickets to Next Level Managers 


• Pro-Active Communications (internal and external)

مهارت‌های مورد نیاز

  • NoSQL
  • Monitoring
  • jquary

حداقل سابقه کار

  • کمتر از سه سال

حقوق

  • حقوق از ۱۵,۰۰۰,۰۰۰ تومان

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت تحصیلی معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

IT / DevOps / Server

تاریخ انتشار آگهی:

۱۴۰۲/۰۵/۰۷ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه