استخدام Operations Data Analyst
شرح موقعیت شغلی
- Ensuring the establishment and strengthening of the relationship with key accounts
- Identifying customer needs proactively, making suggestions, and providing and executing action plans to fulfill them
- Working closely with other departments to ensure customer satisfaction
- Providing data analysis needed for operations decision making
- Translating analysis results into business recommendations
- Monitor customer and competitor activity and industry trends.
- Participate in regular status and strategy meetings with customer's senior management to understand and meet their needs
- Translating customer’s strategy and priorities into a joint innovation roadmap and building a product development pipeline
- Monitoring delivery operations metrics, doing root cause analysis to improve them, and make sure they will meet SLA by collaborating within the team or with other teams for taking needed actions
- Dive deep into data and provide patterns and insights that are actionable
- Collaborate with other Operations and Data Analysis Team members to share technical, analytical, and statistical best practices
- Improve existing procedures; identify the needs for new procedures; train and advocate the team on quality improvements
- Executing the necessary actions to improve the performance of the given segment
- Monitoring and improvement of the flow of data (from databases to the final report)
- Develop Python codes to automate the flow of data within the team
- Work with Statistics and Data Analysis Tools and skills including Excel, SQL
Job requirements
- Having strong analytical skills
- Teamwork skills
- Data-oriented
- Problem solver
- Expert in Excel
- Familiar with Python and SQL
- Excellent knowledge in food and grocery delivery
- Excellent communication and presentation skills
- Have a strong sense of ownership
- Commitment to learning
مهارتهای مورد نیاز
- Data Analysis
- SQL
- Python
- Microsoft Excel
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت