استخدام Customer Retention Marketer
شرح موقعیت شغلی
Key Responsibilities:
- Develop and implement comprehensive retention marketing strategies to increase customer engagement and loyalty.
- Analyze customer behavior, segmentation, and lifecycle to create targeted retention campaigns.
- Manage and optimize loyalty programs, personalized email campaigns, and other customer engagement initiatives.
- Collaborate with cross-functional teams to enhance customer experience and address customer feedback.
- Monitor and report on the effectiveness of retention strategies, utilizing key metrics such as CLV, retention rates, and repeat purchase rates.
- Stay updated with the latest trends in retention marketing and propose innovative ideas to keep our customers engaged.
Skills and Qualifications:
- Proven experience in retention marketing, customer engagement, or a similar role.
- Strong analytical skills and data-driven mindset.
- Excellent communication and copywriting skills.
- Experience with marketing automation and CRM tools.
- Creative thinker with the ability to generate innovative marketing ideas.
- Ability to work collaboratively in a team environment.
مهارتهای مورد نیاز
- فروش و بازاریابی
- اصول و فنون مذاکره
- Marketing
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست