آگهی‌های استخدامی

استخدام Software Maintenance & Support Manager

ایرانسل لبز | Irancell Labs
تهران، تهران

شرح موقعیت شغلی

  • Planning and managing operation department budget and ensure new services are adequately budgeted for.
  • Design guidelines and manage annual operational activities.
  • Articulate the Company strategy that meets Irancell’s objectives for Network division.
  • Monitor international trends and business best practices in relation to all aspects of technology and features & optimization techniques to enhance service consistently. 
  • Ensure that policy and procedures are adhered to within the department.
  • Manage to have enough capacity for service delivery. 
  • Ensure using best and latest tools within the department.
  • Design frameworks and manage to have open channel for customer complaints and action plan for improvements.
  • Ensure to use Irancell’s best and latest features in ITS network.
  • Manage to provide proper information to development teams for expansion and growth projects.
  • Compiling business cases or costing/feasibility models for new features within the scope of projects.
  • Set objectives, monitor key KPIs and compile monthly reports 
  • Ensure products and services are up and running with adequate performance.
  • Bring new ideas/forward thinking and enhance processes to increase overall productivity/efficiency.
  • Support negotiations and contractual agreements with Irancell NWG and ITS Divisions. 
  • Manage and enhance the process of ongoing activities to ensure compliance with shifts in Irancell’s objectives.
  • Manage service outages and provide solutions to minimize the service interruptions
  • Supervise the entire data pipelines in order to keep the system and service up and running.
  • Manage and develop tools required for monitoring the performance of service and report the issue to related stakeholders,
  • Supervise the team and support to have the team available 24/7 to support the end users

مهارت‌های مورد نیاز

  • مدیریت
  • پشتیبانی نرم افزار
  • پشتیبانی
  • نگهداری

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

وب،‌ برنامه‌نویسی و نرم‌افزار

تاریخ انتشار آگهی:

۱۴۰۳/۰۴/۰۹

مشاغل مشابه

ارسال رزومه