استخدام Account Management Senior Specialist | Q-Commerce
شرح موقعیت شغلی
As an Account Management Senior Specialist, you will be responsible for driving the sustainable growth and commercial performance of the Confectionery & Darkstore business line (Bakery, Pastry, and Digikala Supermarkets) within the Quick Commerce business.
Beyond day-to-day account management, you are expected to identify business opportunities, solve complex challenges, develop growth strategies, and lead cross-functional initiatives that create measurable business impact. You will own the end-to-end commercial performance of your assigned business line, make data-informed decisions, and build long-term partnerships while collaborating effectively across multiple teams.
Beyond day-to-day account management, you are expected to identify business opportunities, solve complex challenges, develop growth strategies, and lead cross-functional initiatives that create measurable business impact. You will own the end-to-end commercial performance of your assigned business line, make data-informed decisions, and build long-term partnerships while collaborating effectively across multiple teams.
Key Responsibilities
Business Ownership
· Own the commercial performance of the assigned business line and deliver sustainable business growth.
· Identify growth opportunities through business analysis and translate insights into actionable initiative
· Monitor key business metrics, identify risks, and implement improvement plans.
· Balance short-term execution with long-term business development opportunities.
Vendor Growth & Partnership
· Build strategic partnerships with key vendors to drive mutual growth
· Act as a trusted business advisor on assortment, pricing, promotions, and operational improvements.
· Expand vendor coverage and improve assortment quality.
· Manage complex vendor negotiations and escalations.
Commercial Strategy
· Analyze market trends, customer behavior, and competitor activities.
· Develop and execute commercial initiatives aligned with business goals.
· Optimize category performance and customer experience.
Data Analysis & Business Insights
· Analyze dashboards and business data to identify trends and root causes.
· Translate data into business decisions and measurable impact.
· Prepare accurate reports and presentations for stakeholders.
Cross-functional Collaboration
· Lead initiatives with Product, Operations, Marketing, Finance, Supply and other teams.
· Influence stakeholders without direct authority.
· Remove execution blockers and align teams around business priorities.
Operational Excellence
· Improve operational processes and execution efficiency.
· Drive scalable improvements across business operations.
· Prioritize work independently based on business impact.
Qualifications
· Bachelor's degree in Business Administration, Industrial Engineering, Economics, or a related field.
· 4+ years of experience in Account Management, Category Management, Commercial, or Business Development.
· Experience in E-commerce, Marketplace, Retail, FMCG, or Quick Commerce.
· Strong analytical, problem-solving, negotiation, and stakeholder management skills.
· Advanced Excel proficiency; SQL or BI tools are a plus.
مهارتهای مورد نیاز
- پشتیبانی
- ارتباط با مشتریان و پشتیبانی
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست