استخدام Microsoft CRM Assistant

شرح موقعیت شغلی

1. Support and Maintenance: Provide daily support for the Microsoft CRM system, ensuring efficient operation and addressing user inquiries.
2. Workflow Creation: Design and implement CRM workflows to optimize business processes and enhance efficiency
3. User Training: Conduct comprehensive training sessions for end-users, ensuring they are proficient in utilizing the CRM system.
4. Troubleshooting: Identify, analyze, and resolve technical issues within the CRM system. Conduct root cause analysis to prevent recurring problems.
5. Reporting and Analysis: Generate detailed reports and conduct data analysis to support business decisions.
6. Dashboard Creation: Develop and maintain interactive dashboards to visualize key performance indicators (KPIs) and track performance.

• Bachelor’s degree in Information Technology, Computer Science, or related field.
• Proven experience with Microsoft Dynamics 365 CRM.
• Strong analytical and problem-solving skills.
• Excellent communication and training abilities.
• Ability to work collaboratively in a team environment.

• Experience in creating troubleshooting flowcharts and training guides.
• Familiarity with root cause analysis techniques.
• Understanding of effective end-user support strategies.

مهارت‌های مورد نیاز

• assistant
• CRM
• عیب‌یابی
• تجزیه و تحلیل

حداقل سابقه کار

• مهم نیست

جنسیت

• مهم نیست

وضعیت نظام وظیفه

• مهم‌ نیست

ارسال رزومه