Ghazal Maghsoudi

اطلاعات شخصی

تخصص: Product Owner
آدرس ایمیل: تماس از طریق جابینجا
شماره موبایل: تماس از طریق جابینجا
سال تولد: ۱۳۶۱
جنسیت: زن
وضعیت تأهل: متأهل
استان سکونت: تهران
آدرس: تماس از طریق جابینجا

درباره‌ی من

I enjoy working with a group of talented individuals who are guided by a vision to create useful internet consumer products.

• Ability to learn technical concepts and technology quickly
• Strong Customer Focus view
• Attention to detail with the ability to multi-task and strong organizational skills
• Self-motivated and able to work under pressure to deliver high-quality solutions
• Works well in a team environment, as well as independently
• Demonstrated experience delivering results in an ambiguous and changing environment.
• Sound judgment and decision-making skills, ability to juggle multiple competing priorities, delegate within team.
• Comfortable leading meetings and writing documents for senior leadership and stakeholders
• Working knowledge of CX and design-first methodologies


Specialties: Product Management, User Research, User Test, Data Insights, Customer Journey Mapping, Agile Methodologies, UX Design, building a mission-driven team and making them successful.

سوابق شغلی

  • Product Owner
    Zoraq
    از خرداد ۱۳۹۴ تا دی ۱۳۹۶

    My core responsibilities:

    -Worked with scrum teams as product owner to ensure all product requirements were clearly defined and delivered.
    -Launched Hotel Booking System in October 2015, Flight Booking System in November 2015, Content Management System in January 2016, Customer Profile in February 2016, Back Office Panel in June 2017: defined MVP feature set, product launch strategy, development requirements, execution milestones, test plan, and post-launch roadmap.
    -Managed and collaborated with UX designer to create end-to-end purchase and management UX; conducted multiple usability studies to validate and improve user experience.
    - Developed product training materials for internal employees and customer support team

  • Sales Supervisor
    Zoraq.com
    از خرداد ۱۳۹۳ تا خرداد ۱۳۹۴

    My core responsibilities:

    - Supervises and manages performance, attendance and training requirements for Sales and Customer support team.
    - Train and coach team members to follow a sales process.
    - Motivate team members through creative incentives.
    - Regularly report on Team/Individual results based on organization’s key success metrics.
    - Communicate agents’ goals and ensure understanding of expectations.
    - Conduct daily reviews and manage agent performance through use of call volume and conversion rate metrics.
    - Works with Sales Leader to continual improve in the areas of Process, Efficiency and Productivity for the sales teams.

  • Art Director
    Zoraq.com
    از آذر ۱۳۹۰ تا شهریور ۱۳۹۳

    My core responsibilities:

    - Determine how best to represent a concept visually.
    - Determine which photographs, copy and other design elements to use.
    - Develop the overall look or style of website, application, an advertising campaign and brand identity.
    - Supervise design staff.
    - Review and approve designs, artwork, photography, and graphics developed by other staff members.
    - Talk to clients to develop an artistic approach and style.
    - Coordinate activities with other departments.
    - Develop detailed budgets and timelines.

  • UI Designer
    Zoraq.com
    از بهمن ۱۳۸۹ تا آذر ۱۳۹۰

    Description. Executing all zoraq’s visual design materials from concept to final hand-off.

مهارت‌ها

  • Team Building
  • user experience design
  • User Stories
  • Agail - Scrum
  • Product Owner
  • Product Design
  • User Test
  • User Research
  • Leadrship
  • User Experience Testing
  • Online Travel Market
  • Agile Development
  • Product R&D
  • product management
  • Editing
  • Blogging
  • GOOGLE ANALYTICS
  • Event Planning
  • Jira
  • TFS
  • Competitor analysis
  • Kanban
  • problem solving
  • Graphic Design
  • Travel Industry
  • Project Planning
  • Customer Service
  • hotjar
  • دوره تخصصی Scrum Master
  • Product Ownership

سوابق تحصیلی

  • Graphic Design
    Guilan University
    از ۱۳۸۵ تا ۱۳۸۹

  • Design and Visual Communications, General
    Sooreh Univesity
    از ۱۳۸۰ تا ۱۳۸۲

زبان‌های مسلط

  • انگلیسی (حرفه‌ای)
  • فارسی (زبان مادری)
به روز شده در ۱۳۹۶/۱۰/۲۳ ، کد VB-3633496
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جابینجا | سریع‌ترین و به‌صرفه‌ترین ابزار استخدامی

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