آگهی‌های استخدامی

استخدام Customer Experience Data Analyst

تپسی | TAPSI
تهران، تهران

شرح موقعیت شغلی

We are looking for a professional data analyst in customer experience team.
As a CX data analyst, You will be tracking all points of customer engagement, analysing customer feedback, measuring customer satisfaction, and discover root causes for problems through large sets of data. You will identify ways to enhance customer experience and interpret the results to stakeholders.
This role is highly impactful as your analysis are important input to different functions like product, customer care, marketing, and …. to improve process and products.

Responsibilities: 

  • Extract, audit, and cleanse data required for root cause analysis and generating customer and business insight
  • Provide practical solutions based on insight and business sense 
  • Create and maintain comprehensive project documentation based on findings to present to stakeholders
  • Develop Dashboards
Requirements:

  • Minimum 2 years of data analyzing and related experience
  • Excellent knowledge of SQL and Excel
  • Strong analytical and problem-solving skills
  • Business logic and sense
  • Presentation and written communication skills specially in data visualization and storytelling 
  • Familiarity or Fluency in Stata / Python/ Tableau is a plus.

مهارت‌های مورد نیاز

  • Data Analyst
  • Python
  • Customer experience

حداقل سابقه کار

  • کمتر از سه سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

تحقیق بازار و تحلیل اقتصادی

تاریخ انتشار آگهی:

۱۴۰۱/۱۱/۱۷ (منقضی‌شده)

مشاغل مشابه

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