استخدام Senior Software Installation & Training Specialist (آقا)

اسنپ فود | Snappfood
تهران، تهران

Job Description:

Install and train software for selected users in the 1st phase of the project
Collaborate with POS associate product manager, sales supervisor and department VP to design, test, maintain software installation and training process and scripts.
Contribute to continuous improvement of installation and training process of POS software.
Determine department KPIs and analyze the progress of KPIs on a daily basis.
Collaborate with department manager and VP to design team calculator and predict needed resources for project expansion.
liaise with HR and department manager to Interview candidates and set up installation team ·
Collect new changes, and feature of software from product manager to update installation documents and support to keep update team knowledge on software and installation/training script.
Collect and communicate software bugs, users and experts’ ideas on software with associate product manager and department manager.
Participate in backlog prioritization sessions with associate product manager.
Monitor team performance and reports and give feedback to each member of the team to ensure team utilization.
Prepare, maintain and update team processes and scripts documentation
Prepare and provide required reports to department manager.

Technical Requirements:

Network Plus
SQL & SQL Queries
ICDL
Familiarity with Internet Concepts: EBservice/WebSocket/API/DNS/JSON/Cache/Client/Server
Software troubleshooting
Documentation
Reporting
Familiarity with I/O devices troubleshooting
Competent English knowledge
Superior analytical skills with inquisitive mindset
McSe is a plus
Familiarity with point-of-sale software is a plus

Behavioral Requirements:

تمام وقت

IT / DevOps / Server

۱۴۰۱/۰۳/۲۴ (منقضی‌شده)

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