آگهی‌های استخدامی

استخدام Key Account Operations Specialist

اسنپ باکس | Snappbox
تهران، تهران

شرح موقعیت شغلی

Job Description
Are you passionate about driving operational excellence and building strong client relationships? Do you thrive in a fast-paced environment where your skills can make a real impact? If so, we want YOU to be part of our team! SnappBox is seeking a Key account operations specialist to join our dynamic team. In this role, you’ll manage and optimize key account operations to ensure seamless service delivery, collaborate with cross-functional teams to drive strategic initiatives, analyze data to identify trends and opportunities for improvement, and build and maintain strong relationships with our top clients.


Key Responsibilities

  • Analyze logistics operations to identify performance trends and areas for improvement.
  • Develop performance metrics and KPIs to monitor operational efficiency.
  • Collaborate with cross-functional teams (product, Data, QC, etc) to optimize logistics processes and workflows.
  • Utilize data analytics tools to generate insights and recommendations for operational improvements.
  • Conduct root cause analysis of operational issues, develop corrective action plans, and translate analysis results into business recommendations.
  • Build strong relationships with key accounts, anticipate customer needs, and execute action plans to exceed expectations and deliver an exceptional experience.
  • Proactively monitoring and analyzing delivery operations metrics to ensure adherence to Service Level Agreements (SLAs)
Qualifications

  • At least 1 year of experience in logistics, account management, data analytics, business analytics, commercial or project management.
  • Having analytical skills and proficiency in data analytics tools (we are using Excel, SQL, and Power BI) is a plus
  • Proven experience in account management or operations.
  • Strong analytical and problem-solving skills.
  • Excellent communication and interpersonal abilities.
  • A proactive and results-driven mindset.
  • Excellent problem-solving abilities and attention to detail.
  • Ability to work independently and as part of a team.
  • Knowledge of logistics operations and systems is a plus.
  • Thrive in a fast-paced environment, with the ability to work under pressure and meet tight deadlines. 24/7 availability to address urgent issues is essential.
Benefits

  • Transportation discount and voucher
  • Organizational food discount
  • Loans
  • Learning budget
  • Team Building Budget
  • Wellness Budget
  • Comprehensive health, dental, and vision insurance
  • Flexible working hours

مهارت‌های مورد نیاز

  • تجزیه و تحلیل
  • SQL
  • Power BI

حداقل سابقه کار

  • کمتر از سه سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت تحصیلی معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

تحقیق بازار و تحلیل اقتصادی

تاریخ انتشار آگهی:

۱۴۰۳/۱۲/۲۰

مشاغل مشابه

ارسال رزومه