استخدام کارشناس ارشد ارتباط با مشتریان
شرح موقعیت شغلی
Duties:
- Following up on leads and winning new clients.
- Developing and implementing strategic plans to manage and grow accounts.
- Retaining clients and building strong, trusting relationships.
- Understanding client needs and identifying new business opportunities within your portfolio.
- Providing superior customer service and ensuring client satisfaction.
- Communicating and coordinating with internal teams to deliver solutions.
- Identifying opportunities for improvement and proposing new tools and processes.
- Supporting sales teams to improve their performance and reach targets.
- Developing and maintaining excellent knowledge and understanding of our business, offerings, competitors, and industry.
Requirements :
- Bachelor's degree preferred.
- 3+ years of experience with business development, sales, or account management.
- Experience managing large account portfolios.
- Strong customer service and project management skills.
- Excellent communication, interpersonal, and negotiation skills.
- Proficiency in Microsoft Office.
- Highly organized and solution-oriented.
- Detail-oriented and able to prioritize.
- Self-starter and able to work efficiently under pressure.
مهارتهای مورد نیاز
- ارتباط با مشتریان و پشتیبانی
- Microsoft Office
- امورمشتریان
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت