استخدام ( Customer Support Specialist (English & Spanish Speaking
شرح موقعیت شغلی
We are providing consultancy for strong startups for identifying and selecting key talents at Sarcheshmeh. if you are looking for gaining excellent experience as a Customer Support Specialist (English & Spanish Speaking), we are looking for you.
This opportunity belongs to a super fast-growing online start-up active in inbound travel and tourism.
Job Summary:
This opportunity belongs to a super fast-growing online start-up active in inbound travel and tourism.
Job Summary:
- Resolve customer complaints via phone, email, social media, and online chat – customer inquiries include information on products/services provided by the Company and part of excellent customer service is building retention with customers, making them feel welcomed and special
- Provide perfect service by helping the customers with all their inquiries
- Being the first one handling customer’s issues and understanding them from their perspective
- Converting sales leads to customers
- Build sustainable relationships with customers through open and interactive communication
Requirements:
- Advanced English & Spanish
- Friendly, caring and interested in people
- Former experience in startups is a plus
- Former experience in the online travel industry is a plus
Advantages:
- Equity
- Quarterly Learning Budget
- Lunch
مهارتهای مورد نیاز
- Customer Support
- ارتباط با مشتری
- پاسخگویی به مشتریان
حداقل سابقه کار
- مهم نیست
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست