استخدام E-CRM Specialist
شرح موقعیت شغلی
We’re looking for an E-CRM Specialist who enjoys understanding user behavior, experimenting with different journeys, and turning CRM activities into measurable business results.
What we’re looking for:
What we’re looking for:
- Strong automation mindset — able to design journeys, processes, and workflows instead of relying on one-off campaigns
- Ability to analyze user behavior and turn patterns in data into actionable business insights
- Strong understanding of segmentation and the ability to design meaningful segments based on behavior, attributes, and lifecycle
- Hands-on understanding of A/B testing — from defining the hypothesis and audience to measuring the outcome
- Good sense of numbers and campaign performance
- Good understanding of events, attributes, and attribution, and how tracking decisions can enable or limit CRM journeys
- Familiarity with concepts such as funnels, cohorts, conversion, retention, and user lifecycle
- Comfortable using AI, agents, and agentic workflows to automate repetitive work, speed up analysis and execution, and scale CRM operations
- Hands-on experience with a customer engagement or CRM automation platform such as WebEngage or similar local/international tools. Experience with WebEngage is a plus
- Result-oriented, curious, and willing to experiment, learn, and iterate
مهارتهای مورد نیاز
- ECRM
- Google Analytics
- Google Search Console
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست