استخدام UX Researcher
شرح موقعیت شغلی
Are you passionate about understanding user behavior and creating exceptional digital experiences? We're seeking a talented UX Researcher with a minimum of 2 years of experience to join our dynamic team and help shape the future of our SaaS product.
About the Role:
As our UX Researcher, you'll play a crucial role in uncovering user insights, driving product improvements, and enhancing overall user satisfaction. You'll work closely with cross-functional teams to ensure our product meets and exceeds user expectations.
Responsibilities:
About the Role:
As our UX Researcher, you'll play a crucial role in uncovering user insights, driving product improvements, and enhancing overall user satisfaction. You'll work closely with cross-functional teams to ensure our product meets and exceeds user expectations.
Responsibilities:
- Conduct in-depth Hotjar analysis to gain valuable insights into user behavior and interaction patterns.
- Collaborate closely with Support and Sales teams to gather and analyze user feedback.
- Design and implement effective surveys and feedback systems to capture user sentiments and needs.
- Develop individual personas for each product, ensuring a deep understanding of our diverse user base.
- Create comprehensive Customer Journey Map (CJM) artifacts to visualize and optimize the user experience.
- Plan, conduct, and analyze both in-person and online user interviews.
- Work hand-in-hand with the Data team to leverage quantitative insights for informed decision-making.
- Execute thorough usability tests, including both pre-launch and post-launch evaluations.
- Contribute to the Quality Assurance (QA) process to ensure a seamless user experience.
Qualifications:
- Minimum of 2 years of experience in UX research, preferably in a SaaS environment.
- Strong analytical skills with proficiency in tools like Hotjar.
- Excellent communication and interpersonal skills.
- Experience in creating user personas and journey maps.
- Familiarity with survey design and qualitative research methods.
- Ability to conduct and analyze user interviews and usability tests.
- Basic understanding of QA processes in software development.
- Passion for improving user experiences and driving product success.
We offer:
- Competitive salary based on experience and qualifications
- Saturday to Wednesday
- working hours: 8 am to 4:45 pm with 2 hours of flexibility
- Opportunities for career growth and professional development
- Collaborative and inclusive company culture
- Health insurance
If you're ready to make a significant impact on our product and delight our users, we want to hear from you! Join our team and help us create exceptional user experiences that drive our SaaS product to new heights.
مهارتهای مورد نیاز
- UX Research
- طراحی
- Research
- طراحی تجربه کاربری
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست