استخدام Operations Performance Specialist
شرح موقعیت شغلی
We are looking for an Operations Performance Specialist to join the Zap regional Operations team.
Your mission:
- You will execute on regional initiatives to strengthen the operations performance (fail rate, delays, offline time etc.) for our delivery operations service
- You must monitor and analyze the operations performance in proactively highlight areas for improvement
- You provide management with regular performance reports, insights and presentations
- You work across the local teams to continuously improve current processes, product setups and ways of working to enhance the delivery operations
- You coordinate and manage the roll-out of new products and features aiming at improving the service quality as well as efficiency
- You will analyze performance data and provide reports to senior managers and executives
- You will review and evaluate work processes and identify weaknesses and strengths
- You will provide solutions to improve performance and reduce costs
- You will cooperate with different teams of the organization to improve the processes and overall performance of the organization
- You should provide innovative ideas to improve performance and reduce costs
skills:
- You gained at least 1-2 years of professional experience in high growth start-ups, tech companies, management consultancy and other dynamic role
- You possess a hands-on mentality and logical thinking skills
- You are a high performer capable of creating impact through data driven decisions
- You have a solid understanding and experience of SQL and data visualization
- You are highly motivated and communicative, independent and pragmatic in handling business challenges in a fast-paced environment
- You are highly curious and happy to question the status quo
Employee Perks and benefits:
- Health Insurance
- Supplementary Health Insurance (Free of Charge)
- Time Flexibility
- Parental leave / Bereavement leave/ Marriage leave
- Breakfast / Lunch
- Employee engagement gifts
- And etc..
مهارتهای مورد نیاز
- SQL
- عملیات
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت دائم پایان خدمت