استخدام Team Leader(مشهد)
شرح موقعیت شغلی
"Iran Hotel Online" is a start-up company that has been in business for almost 15 years. Changing the world through digital experiences is what IHO's all about. We’re looking for an inspiring team leader with a flexible approach and the ability to support our company. An experienced team leader that thrives in a fast paced environment.
"Join Our Journey, Together we will Make it Happen"
Responsibilities:
"Join Our Journey, Together we will Make it Happen"
Responsibilities:
- Create an inspiring team environment with an open communication culture
- Ensures that training materials and programs are current, accurate, and effective
- Set clear team goals
- Define and set individual and collective objectives (KPI’s) for the team, cascaded down from the general department objectives, within the performance review process.
- Delegate tasks and set deadlines
- Oversee day-to-day operation
- Monitor team performance and report on metrics
- Motivate team members
- Discover training needs and provide coaching
- Listen to team members’ feedback and resolve any issues or conflicts
- Recognize high performance and reward accomplishments
- Encourage creativity and risk-taking
- Suggest and organize team building activities
Requirements and skills
- Proven work experience as a team leader or supervisor (at least 5 years)
- In-depth knowledge of performance metrics
- In-depth knowledge of KPI in practice
- General knowledge in all HR areas
- Excellent communication and leadership skills
- Organizational and time-management skills
- Decision-making skills
- Degree in management or other relevant industry field is preferred
- Strong understanding of business goals and standards for customer service
مهارتهای مورد نیاز
- سرپرستی
- کنترل و نظارت
- Team Lead
حداقل سابقه کار
- بیش از شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست