استخدام NOC Monitoring Analyst
شرح موقعیت شغلی
Job Description
- Monitor alert
systems and take appropriate action. - Manage Infrastructure tickets from
inspection to closing, includes tracking resolution progress and updating
ticket status. - Update technical document - Finding problem through analyzing
infrastructure monitoring - Work with support technicians and management to do
whatever is necessary to provide excellent service. - Weekly, monthly report
about infrastructure status (uptime, MTTR, MTBF, Security Attacks,..) -
Configuring, updating and assigning monitoring sets, reviewing monitoring
alerts, working with Service Desk staff and Technical staff to respond to
alerts from pro-active monitoring.
systems and take appropriate action. - Manage Infrastructure tickets from
inspection to closing, includes tracking resolution progress and updating
ticket status. - Update technical document - Finding problem through analyzing
infrastructure monitoring - Work with support technicians and management to do
whatever is necessary to provide excellent service. - Weekly, monthly report
about infrastructure status (uptime, MTTR, MTBF, Security Attacks,..) -
Configuring, updating and assigning monitoring sets, reviewing monitoring
alerts, working with Service Desk staff and Technical staff to respond to
alerts from pro-active monitoring.
Requirements
- Lpic-1 - Familiar
with VoIP - MTCNA - MCSE / MCSA - Familiar with ITIL - Highly Analytical -
Hands-on Experience with monitoring Software Such as Zabbix, prtg, cacti, solarwinds,
splunk - Good working knowledge of wireless technologies (licensed and
unlicensed) - Strong written communication skills - CCNP R&S or equivalent
knowledge - Familiar with virtualization
with VoIP - MTCNA - MCSE / MCSA - Familiar with ITIL - Highly Analytical -
Hands-on Experience with monitoring Software Such as Zabbix, prtg, cacti, solarwinds,
splunk - Good working knowledge of wireless technologies (licensed and
unlicensed) - Strong written communication skills - CCNP R&S or equivalent
knowledge - Familiar with virtualization
مهارتهای مورد نیاز
- noc
- Monitoring
- MTCNA
- MCSE
- MCSA
- Analysis
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست