استخدام Operation Excellence Supervisor

تپسی‌فود | TapsiFood
تهران، تهران

Responsibilities:

Define and implement the vision and strategic direction for the operations team, ensuring alignment with overall company goals.
Regularly monitor and report on the performance of internal processes and third-party vendors to stakeholders. Use data-driven insights to suggest improvements.
Identify bottlenecks and inefficiencies in operational processes and design innovative solutions to optimize performance.
Set and track OKRs (Objectives and Key Results) for the operations team, ensuring alignment with organizational objectives.
Ensure all operational processes comply with safety standards to protect sales integrity and customer satisfaction.
Drive the innovation of operational products and processes, continually seeking ways to enhance efficiency and customer experience.
Develop and implement strategies for managing operational crises and ensure business continuity.

Requirements:

Bachelor’s degree in Business Administration, Operations Management, Logistics, or a related field. A master’s degree is preferred.
Minimum of 5 years of experience in operations management, with at least 2 years in a supervisory role.
Proven experience in process improvement, performance monitoring, and strategic planning.
Experience in the e-commerce or food delivery industry is a plus

Benefits :
Join our friendly and dynamic team and enjoy the following benefits:

تمام وقت

۱۴۰۳/۰۵/۲۷ (منقضی‌شده)

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