آگهی‌های استخدامی

استخدام Hospitality Manager

کسب و کارهای نو آور تسو | Tasu
تهران، تهران

شرح موقعیت شغلی

At Tasu Ventures, we develop a product for second homes, and based on our requirements, we are looking for a Hospitality Manager who is responsible for managing hospitality staff and ensuring that the day-to-day operations of the company's hospitality department run smoothly. its duties include training new personnel, evaluating the quality of services, and ensuring that customer satisfaction levels remain high.

Responsibilities:

  • Design & Planning hospitality features & roadmap in all sections of food & beverage, recreational & Event, travel & tourism.
  • Defining partnership strategy with 3rd parties & service providers.
  • Hire qualified personnel according to standards.
  • Supervise and evaluate staff and communicate the importance of customer satisfaction.
  • Ensure supplies and equipment are adequate in quantity and quality, such as guest amenities.
  • Maintaining a high standard of customer service according to company operating procedures.
  • Handle customer complaints when necessary.
  • Assist in pricing products or services.
  • Assume responsibility for budgeting and monitoring expenses.
  • Enforce adherence to regulations and quality standards.
  • Ensure all records are kept properly and consistently.
  • Review and prepare reports for senior management.
  • Determining the future goals of the hospitality division by studying market trends and working with the marketing team.
Qualifications:

  • Bachelor’s degree in hospitality management, business, office administration, or relevant field.
  • Exceptional knowledge of standard hospitality practices and procedures.
  • At least 5 years of experience working in the hospitality industry
  • Solid knowledge of customer service and the ability to resolve conflict in a calm and professional manner.
  • Knowledge of quality standards (e.g. ISO)
  • Excellent managerial skills and the ability to lead, motivate and communicate with staff members.
  • The ability to work well under pressure in a fast-paced environment.
  • Proficient in MS Office and relevant software (e.g. ERP)
  • Excellent organizational and leadership skills.
  • Outstanding communication (verbal and written) and interpersonal skills.
  • Problem-solving aptitude.

مهارت‌های مورد نیاز

  • هتلداری
  • مدیریت
  • مهمانداری
  • MS.Office

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

هتلداری

تاریخ انتشار آگهی:

۱۴۰۲/۱۲/۱۹ (منقضی‌شده)

مشاغل مشابه

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