استخدام NOC Engineer (Front Office)
شرح موقعیت شغلی
As an FO Engineer at Sotoon, you are responsible for monitoring all the services and equipment events and following relevant processes (incident management, ticketing…) to resolve the issue.
By close cooperation with all the technical teams, you will escalate, follow all the incidents and prepare reports. You will help to ensure the excellent performance of all products.
Requirements
By close cooperation with all the technical teams, you will escalate, follow all the incidents and prepare reports. You will help to ensure the excellent performance of all products.
Requirements
- Ability to work in 24/7 shifts
- Holding BS in CE, CS, or related fields and equivalent experience
- Ability to work under pressure
- Good communications skills and teamwork spirit
- Good Knowledge in Network+ and IP Protocols
- Good Knowledge of Linux systems (LPIC courses are an advantage)
- Familiar with troubleshooting techniques
- Familiar with Cloud Computing Concepts
- Familiar with data center and servers
- 1+ years of relevant experience
Benefits
- Supplementary health insurance for you and your family (supports most treatments including psychotherapy).
- Competitive salary with regular promotion opportunities.
- Reimbursement for educational courses, internet, and even programs for self-development (like participating in art classes or learning a new language).
- Flexible working hours and remote work opportunity.
- Interesting work environment with talented colleagues, cultural diversity, and open environment for new ideas.
- Providing everything you need to work comfortably such as laptop, equipment for remote work, etc.
- Various on-site meals and snacks.
- Several entertainments such as billiard, game consoles, table tennis, and foosball.
مهارتهای مورد نیاز
- +NETWORK
- LPIC1
- noc
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست