استخدام Operations Program Manager
شرح موقعیت شغلی
As a fast-growing E-commerce, SnappGrocery strives to improve online shopping experiences, As an Operations Program Manager at our Q-commerce company, you will be responsible for overseeing the coordination and execution of operational programs and initiatives. You will collaborate closely with cross-functional teams to ensure seamless operations, drive process improvements, and optimize the performance of our warehouses and stores. The ideal candidate should have a strong operational background, exceptional project management skills, and the ability to build effective relationships with stakeholders.
Responsibilities:
- Coordinate and manage operational programs and initiatives, ensuring alignment with strategic objectives and business goals.
- Collaborate with operations teams, blue-collar workers, and operations managers to gather requirements, identify areas for improvement, and develop program plans.
- Monitor and track program progress, ensuring timely execution and delivery of key milestones and objectives.
- Implement project management best practices, including defining project scopes, creating timelines, allocating resources, and managing budgets.
- Develop and maintain strong relationships with internal stakeholders, including operations teams, product teams, finance, and senior management.
- Conduct regular site visits to warehouses and stores to assess operations, identify challenges, and propose solutions for improvement.
- Identify process bottlenecks and inefficiencies, and work closely with cross-functional teams to implement process enhancements and optimizations.
- Analyze operational data and metrics to identify trends, insights, and areas for improvement.
- Collaborate with the product team to translate operational requirements into product features and enhancements for the operational app.
- Provide leadership, guidance, and support to the operations team, ensuring effective communication and alignment of goals.
- Prepare and present regular program status updates, performance reports, and recommendations to senior management.
Qualifications:
- Bachelor's degree in a relevant field (e.g., Computer Science va Computer Engineering) or equivalent work experience.
- Proven experience in operations management, program management, or similar roles, preferably in a fast-paced and technology-driven environment.
- Strong understanding of operational processes, supply chain management, and warehouse/store operations.
- Exceptional project management skills, including the ability to define project scopes, develop timelines, allocate resources, and manage budgets.
- Excellent analytical and problem-solving abilities, with a data-driven approach to decision-making.
- Strong interpersonal and communication skills, with the ability to build relationships and collaborate effectively with stakeholders at all levels.
- Proactive mindset, with the ability to identify areas for improvement and drive process optimization initiatives.
- Experience in working with operational apps, software systems, or technology-driven solutions is a plus.
- Knowledge of q-commerce industry trends and emerging technologies is advantageous.
مهارتهای مورد نیاز
- مهندسی صنایع
- صنایع
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست