استخدام Senior Operations Business Data Analyst
شرح موقعیت شغلی
Overview:
We are looking for a Senior Operations Analyst to lead key analytical initiatives that enhance our operations and customer experience. This role involves driving strategic decisions through in-depth data analysis, optimizing business processes, and mentoring junior analysts. Advanced SQL and Python skills, strong problem-solving abilities, and experience in data visualization are essential to succeed in this role.
Responsibilities:
We are looking for a Senior Operations Analyst to lead key analytical initiatives that enhance our operations and customer experience. This role involves driving strategic decisions through in-depth data analysis, optimizing business processes, and mentoring junior analysts. Advanced SQL and Python skills, strong problem-solving abilities, and experience in data visualization are essential to succeed in this role.
Responsibilities:
- Lead key analytical initiatives and projects to continuously enhance our operations processes and customer experience.
- Drive strategic decision-making by proactively suggesting and conducting relevant data analyses to enable deeper operational insights.
- Optimize key business processes to continuously improve the delivery experience, promoting efficiency and effectiveness.
- Understand delivery operations metrics in depth, ensure consistent use across the business, and effectively communicate them to other teams.
- Investigate problem orders to identify their root cause(s) and, whenever possible, identify trends and proactively eliminate/reduce re-occurrences.
- Mentor and guide junior analysts, fostering a culture of continuous learning and improvement within the team.
Qualifications:
- Proven experience in a senior analytical role, with a track record of leading projects and initiatives.
- Proactive and clear communication skills, with the ability to influence and collaborate with stakeholders at all levels.
- Strong modelling and problem structuring skills, being able to tackle complex unstructured problems.
- Adept at queries, report writing and presenting findings (Advanced SQL knowledge is a requirement)
- Data visualisation experience, using PoweBI
- experience with Python Is necessary
مهارتهای مورد نیاز
- Operations
- Data Analysis
- Phyton
- Power BI
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست