استخدام UX Researcher
شرح موقعیت شغلی
About Snapp
Snapp is the pioneer provider of ride-hailing mobile solutions in Iran. It connects smartphone owners who need a ride to Snapp drivers who use their private cars, offering transportation services. We are ambitious, passionate, engaged, and excited about pushing the boundaries of the transportation industry to new frontiers and be the first choice of each user in Iran.
About the role
You will be a key member of the UX Research team, and responsible for foundational and directional research across the product, working with different cross-functional feature teams. You will be part of the Design & Research team for Business, reporting to the UX Research Lead, and together be responsible for delivering world-class research.
Responsibilities
- Conduct and evaluate and validate quantitative and qualitative research
- Work closely with cross-functional teams to identify and evaluate research topics
- Advocate research findings to diverse audiences through written and oral presentations
- Ask questions, gather data, and analyze data
- Use a diverse set of UX research tools
- Advocate the voice of the customer and be a bridge between the end-users and the product teams
- Document and communicate research findings to product team members
- Participate in business and UI reviews with multi-disciplinary product teams
- Facilitate user feature walkthroughs, usability sessions, and “Show me how you use it” open-ended interviews in order to inform new features and product design and development
Requirements
- Strong knowledge of qualitative research methods
- Documentation of research process
- Research and Analytics
- User Empathy
- Ability to formulate specific, answerable, and practical questions
- Communication Skills (and lots of patience)
- Ability to prepare comprehensive reports
- Fluent in English
- Curiosity and agility
- Flexibility and Initiative
Good to have:
- Strong knowledge of quantitative research methods
- Remote Research Tools
مهارتهای مورد نیاز
- ux
- پژوهش
- تحلیل
زبانهای مورد نیاز
- انگلیسی
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست