استخدام Junior Communication Specialist
شرح موقعیت شغلی
Team mission:
The goal is to gradually achieve superior engagement and intimacy with Snapp Drivers, Drivers Club awareness and making loyal drivers by strategically exploiting optimized communication guidelines through touchpoints.
Job summary:
We are looking for a driven Communication specialist to improve our communication performance and drivers’ satisfaction and loyalty.
Role and responsibilities:
- Implement and execute communication plans through Drivers Club channels especially push notifications, NC and SMS to maximize the lifetime value of each Driver and achieve KPIs defined by the business.
- Develop clear and consistent communications about Drivers Club contracts and promotions to engage drivers with communications that are relevant to their needs and life stage.
- Analyze Drivers Club communication performance, reporting, and providing new solutions to improve.
- Monitor the related activities in competing companies in all cities.
- Collaborate with other departments (Business Development, Operations, etc.) to manage reputation, identify key players, and coordinate actions
- Social media community management skills
Requirements
- Knowledge of CRM and a good understanding of major marketing channels and SMS panels
- Positive attitude, detail and customer-oriented with good multitasking and organizational ability
- Strong organizational skills with an ability to multitask.
- Able to take initiative, show a sense of urgency and willingness to learn.
- English Fluency: Average
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مهارتهای مورد نیاز
- روابط عمومی
- Communication
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
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