استخدام Operations Processes Specialist
شرح موقعیت شغلی
About team
Ops Processes team is a growing unit in Snapp. We are looking for people to take the operations processes to the next level. By joining this team, you will get chance to create new business processes and improve the current processes in operations department giving you a good experience of processes of a ride-hailing company. This role will primarily support operations processes for all regions of Iran and will be based in Snapp’s HQ in Tehran.
Roles and Responsibility
- Manage “Processes Identification” sessions with different units
- Mapping business processes with BPMN2
- Analyzing problems and Improving current processes
- Develop SOP and guideline for business processes and units
- Identify interfaces between processes with Information systems and organizational strategies
- Design and monitoring of performance indicators
- evaluating the trends in KPI’s to improve main indices
- Providing efficiencies of units periodically
- providing the weekly and monthly reports
- Improving the performance of operational units
- Improving intra-organizational communications
- Reduce operations department costs
- Automating Ops processes as much as possible
Job Requirement
- Bachelor’s or Master’s degree in Industrial Engineering, MBA, Industrial Management, Information Technology Management
- Business Analysis Skills
- Understanding of BPM and BPMN2
- Familiarity with reference models such as APQC
- Strategic Planning skills
- Understanding of Balanced Scorecard (BSC)
- Great computer skills
- Excellent Communication & Interpersonal Skills
- Flexible, motivated, and energetic.
- BPMS Knowledge such as Bizagi Studio and Process maker is an advantage
مهارتهای مورد نیاز
- bpms
- APQC
- مدیریت عملیاتی
- Business Processes
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت