آگهی‌های استخدامی

استخدام Call Center Expert

گروه اسنپ | Snapp Group
تهران، تهران

شرح موقعیت شغلی

Duties and Responsibilities:


- Responding to calls regarding questions and requests.
- Registration and tracking of user requests and problems in the system.
- Making satisfaction calls and evaluating user experience.
- Providing accurate and clear information to users about services.
- Managing and solving users' problems carefully and professionally.
- Continuous reporting and follow-up to improve service quality.


Required Conditions:


- Having at least a diploma (preferably a bachelor's degree in related fields).
- Ability to communicate effectively and be friendly with customers.
- Mastery of computer software and call management systems.
- Familiarity with the principles of customer orientation and problem-solving.
- Ability to work in a team environment and under pressure.
- Having a clear voice and understandable accent.
- Work experience in a call center or customer support (considered an advantage).

مهارت‌های مورد نیاز

  • call center
  • ارتباط با مشتریان و پشتیبانی
  • مرکز تماس

حداقل سابقه کار

  • کمتر از سه سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت تحصیلی معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

پشتیبانی و امور مشتریان

تاریخ انتشار آگهی:

۱۴۰۴/۰۸/۱۱ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه