استخدام Software Deployment and Training Expert
شرح موقعیت شغلی
Job Description
Roles & Responsibilities :
Onboarding and training the customers.
Checking and providing basic requirements in order to be able to install the software (including printer, windows and etc)
Converting the previous customer database and the products to the new software
Configuration of the system based on the vendor's needs (ex. If it has taxes or others)
Setting up printer, caller ID and etc to connect to the software
Reporting the process on Jira issues and sheets
Reporting the final check-list of the tasks they’ve done for vendor
Troubleshooting the issues occurring during the installation process.
Education:
Computer (Software, Hardware, IT,..) related BSc or MA; Or equivalent IT/ Software/ Hardware qualifications.
Experience:
At least 2 years of experience in software support or maintenance.
Technical Competencies (Knowledge, Skill, Ability):
Network Plus
SQL & SQL Queries
ICDL
Familiarity with Internet Concepts: WEBservice/WebSocket/API/DNS/JSON/Cache/Client/Server
Software troubleshooting
Reporting
Familiarity with I/O devices troubleshooting
Intermediate English knowledge
McSe is a plus
Familiarity with point-of-sale software is a plus
Behavioral Competencies:
Strong communication skills
Eagerness to learn
Self-Motivated
Fast learner
Result-oriented
Teamwork
Time management
Creativity
Problem-solving
Onboarding and training the customers.
Checking and providing basic requirements in order to be able to install the software (including printer, windows and etc)
Converting the previous customer database and the products to the new software
Configuration of the system based on the vendor's needs (ex. If it has taxes or others)
Setting up printer, caller ID and etc to connect to the software
Reporting the process on Jira issues and sheets
Reporting the final check-list of the tasks they’ve done for vendor
Troubleshooting the issues occurring during the installation process.
Education:
Computer (Software, Hardware, IT,..) related BSc or MA; Or equivalent IT/ Software/ Hardware qualifications.
Experience:
At least 2 years of experience in software support or maintenance.
Technical Competencies (Knowledge, Skill, Ability):
Network Plus
SQL & SQL Queries
ICDL
Familiarity with Internet Concepts: WEBservice/WebSocket/API/DNS/JSON/Cache/Client/Server
Software troubleshooting
Reporting
Familiarity with I/O devices troubleshooting
Intermediate English knowledge
McSe is a plus
Familiarity with point-of-sale software is a plus
Behavioral Competencies:
Strong communication skills
Eagerness to learn
Self-Motivated
Fast learner
Result-oriented
Teamwork
Time management
Creativity
Problem-solving
مهارتهای مورد نیاز
- استقرار نرم افزار
- SQL
- Websocket
- Software
حداقل سابقه کار
- کمتر از سه سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست