آگهی‌های استخدامی

استخدام Junior Operations & Customer Support Specialist

سرچشمه | Sarcheshmeh
تهران، تهران

شرح موقعیت شغلی

We are providing consultancy for strong startups for identifying and selecting key talents at Sarcheshmeh. if you are looking for gaining excellent experience as a Junior Operations & Customer Support Specialist, we are looking for you. 
This opportunity belongs to a super fast-growing online start-up active in inbound travel and tourism.


Job Summary:

  •  Resolve customer complaints via phone, email, social media and online chat – customer inquiries include information on products/services provided by the Company and part of excellent customer service is building retention with customers, making them feel welcomed and special
  •  Provide accurate, valid and complete information by using the right methods/tools
  • Provide uninterrupted service by helping the customers with all their inquiries
  •  Being the first one handling customer’s issues and understanding them from their perspective, to give feedback to other departments helping constantly improve the platform in a way it reflects customer’s perspective
  •  Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Gaining insight about customer behaviors

Requirements:

  • Advanced English
  • Advanced in Italian
  • Friendly, Caring and interested in people
  • 20-28 years old
  • Former experience in startups is a plus
  • Former experience in online travel industry is a plus

مهارت‌های مورد نیاز

  • پشتیبانی
  • ارتباط با مشتریان و پشتیبانی
  • امورمشتریان

زبان‌های مورد نیاز

  • انگلیسی
  • ایتالیایی

حداقل سابقه کار

  • مهم نیست

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

پشتیبانی و امور مشتریان

تاریخ انتشار آگهی:

۱۳۹۸/۰۴/۰۵ (منقضی‌شده)

مشاغل مشابه

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