آگهی‌های استخدامی

استخدام IT Support Specialist

اکالا(توسعه تجارت الکترونیک کوروش) | Okala
تهران، تهران

شرح موقعیت شغلی

 At Okala, we are changing the game in the Fast-Moving Consumer Goods (FMCG) sector, creating a new online grocery shopping experience for Iranians. Our ICT team collaborates to make it happen. We have an exciting opportunity for you to join us as a crucial part of our team as a IT Support Specialist.


Responsibilities:



  • Provide quick and effective assistance with information technology systems.
  • Guide customers remotely and in person through systems configuration, troubleshooting, and maintenance .
  • Listen attentively to customers’ questions and concerns and offer optimal solutions.
  • Prioritize employees satisfaction in all communications, directing unresolved issues to next-level personnel.
  • Manage PC and laptop setup and deployment for new employees using standard hardware,images and software.
  • Work with desktop support engineers to provide colleagues with superior service.
  • Provide reports to the direct manager.
  • Respond to users queries via E-mail,Tickets and phones.
  • Ensure that the helpdesk operates in an effective manner so that SLA’s  are met.
  • Install configure and roll out systems,laptops,PC and printers .

Requirements:



  • BSc/BA in IT, Computer Science or relevant field .
  • At least 2 years proven experience as a help desk technician.
  • Knowledge of Network+ is a must.
  • Knowledge of WLAN is a plus.
  • Familiarity with Windows&Mac operating system.
  • Familiar with server virtualization tools such as VSphere – ESXi.

Benefits:


Join our friendly and dynamic team and enjoy a range of perks, such as:


  • Weekly social events (Cinema Night and Mafia Night)
  • Professional development opportunities
  • Free breakfast every day
  • Birthday and anniversary gifts and surprises
  • Lunch and snack subsidies
  • Transportation budget
  • On-site medical care
  • Comprehensive health insurance
  • Parking space
  • Seasonal and special charges and discounts from Okala


مهارت‌های مورد نیاز

  • IT
  • Pc
  • شبکه

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت تحصیلی معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

IT / DevOps / Server

تاریخ انتشار آگهی:

۱۴۰۳/۰۲/۰۳

مشاغل مشابه

ارسال رزومه