استخدام Senior Account Manager
شرح موقعیت شغلی
We are looking for a Senior Account Manager to undertake account management responsibilities. Your duties will involve managing relationships with clients
An effective senior account manager has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise executives. The goal is to ensure the company’s retention of clientele and facilitate further growth.
Responsibilities
An effective senior account manager has great aptitude in building and maintaining customer relationships. They also possess excellent planning and leadership abilities to coordinate and advise executives. The goal is to ensure the company’s retention of clientele and facilitate further growth.
Responsibilities
- Provide feedback and counsel to account staff to meet quotas/objectives
- Serve as the point of contact for customers
- Understand customer requirements and needs to offer suitable solutions and generate new business
- Ensure the timely delivery of services and products to clients
- Resolve issues to maintain and strengthen customer trust
- Read reports of colleagues and communicate overall quarterly/annual progress to account supervisor
Requirements
- Proven experience as a senior account manager or similar position
- Demonstrable experience in negotiation and meeting client requirements
- Solid understanding of budgeting and reporting on progress
- Working knowledge of MS Office and/or relevant software
- Excellent communication and interpersonal abilities with aptitude in fostering long-term relationships
- B.Sc. / B.A. in business administration, sales or relevant field
- Upper intermediate level of English knowledge in written & oral skills
مهارتهای مورد نیاز
- ارتباط با مشتری
- پاسخگویی به مشتریان
- ارتباط با مشتریان و پشتیبانی
- Microsoft Office
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست