استخدام Sales Support Expert

 Responsibilities:
- Follow up and get project Acceptance from PMs.
- Create sales order based on received acceptance in SAP.
- Prepare required revenue report.
- Prepare weekly Acceptance report.
- Define quarterly project targets and prepare revenue plan based on approved targets.
- Collaborate to estimate cost and revenue. 
- Improve customer satisfaction.
- Develop influence and lobby customers’ organizations, visiting corporate clients and distributors regularly.
- Understand and analyze the customer environment: strategy, stakes, ecosystem, strategic interlocutors, and key businesses.
- Identify clients’ needs and define key questions.
- Analyze and choose the most suitable offers.
- Present and promote new offers with the support of Marketing.
- Collaborate with sales teams to understand customer requirements, to promote the sale of company products, and to provide sales support.
- Prospect and identify new business, run sales bids (sales bid conception, presentation, negotiation and closing).
- Welcome potential new clients as defined by the Company.
- Provide potential new clients with information about the Company offers.
- Promote (new) solutions and products to the present and potential new clients.
- Investigate solutions expected by the client and prepare appropriate offers.
- Demonstrate the relevance and suitability of the advised solutions.
- Inform and explain the Company contract conditions to the clients.
- Calculate the total price for the proposed offer.
- Support to commercial negotiations.
- Set objectives for the services and conditions of the offer in the contract or SLA.
- Gather all necessary documents and information for the contract set up.
- Support to close the deals.
- Submit offer confirmations and ensure client subscription   to Sales Support or Service Delivery.
- Monitor and measure the level of performance of Service Delivery in close co-operation with Accounting & Control and Sales Support.
- Define and propose specific commercial actions to meet the performance criteria (KPI’s).

Requirements:
- Excellent Documentation skills.
- Mobile & Telecom Knowledge.
- Marketing Knowledge.
- Strategy Knowledge
- Communication Skills.
- Creativity & Innovation.
- Excellent Oral and Written Communication Skills.
- Team-Work.
- High Organization and Planning.
- Efficiency in Time-Management.
- Ability to Work Under Pressure.
- Good Customer-Services.
- Minimum of 3 years of work experience in the relevant fields.
- At least B.A. / B.S. degree in related majors such as Business Administration, Commerce Management, Industrial Engineering, Statistics, etc.
- Proficient English.
- Intermediate MS Office Pack (Word, Excel, PowerPoint, Access, Visio, etc.) , Power BI and SAP and familiar SharePoint skills.