استخدام Front Office Engineer

شرح موقعیت شغلی

• Network monitoring
• Diagnosing network errors and identify points of failure
• Perform basic systems troubleshooting and management
• Tracking and documenting network errors
• Provide timely response and resolution to all tickets
• Communication with Back Office team, development team and related customer
  
  

• Upper intermediate English level (both written and spoken).
• Problem solving skills.
• Familiarity with ITIL is a plus
• Familiarity with ticketing system like Jira is a plus
• Familiarity with monitoring system like Zabbix or Grafana is a plus
• Familiarity with general Linux and Unix administration is a plus

مهارت‌های مورد نیاز

• IT
• Monitoring
• ITIL
• ZABBIX
• Grafana

حداقل سابقه کار

• مهم نیست

جنسیت

• مهم نیست

وضعیت نظام وظیفه

• مهم‌ نیست

ارسال رزومه