آگهی‌های استخدامی

استخدام Helpdesk Engineer (آقا)

هف هشتاد | Hafhashtad
تهران، تهران

شرح موقعیت شغلی

Job description

The Helpdesk Engineer extends technical support to all internal IT and non-IT employees as well as customers facing problems related to hardware, software, and networking. They are responsible for troubleshooting problems faced by the end-users of PCs, laptops, and mobile phones by identifying issues and analyzing them.

Additionally, an excellent support specialist must have good technical knowledge and be able to communicate effectively to understand the problem and explain its solution.


Responsibilities:


  • Test and assess issues related to computer software and hardware, including operating systems, such as Mac, Linux, and Windows.
  • Perform remote troubleshooting through diagnostic techniques and pertinent questions.
  • Determine the best solution based on the issue and details provided by customers.
  • Follow-up and update customer status and information.
  • Develop and deploy solutions for all computer-related problems and take action to resolve them whenever they arise.
  • Install, check, troubleshoot, maintain, and upgrade computers and equipment of different types, including copiers, printers, and scanners, of all users so that they perform optimally.

Requirements:


  • Ability to troubleshoot network and client-side issues.
  • Ability to diagnose and resolve basic technical issues like Laptop (Hardware and Software), Printer and Scanner installation, and Diagnose.
  • Familiar with different platforms (Microsoft Windows & Active Directory, Linux, macOS, Android, iOS)
  • Basic familiarity with VMware virtualization.
  • Familiar with A+ and Network+.
  • Familiar with CCNA, MTCNA, MCSA.
  • Familiarity with IT infrastructure devices (such as Routers, Switches, Servers )
  • Spirit of Teamwork and fast learner.

مهارت‌های مورد نیاز

  • Helpdesk
  • MCSA
  • MTCNA
  • CCNA

جنسیت

  • مرد

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

وب،‌ برنامه‌نویسی و نرم‌افزار

تاریخ انتشار آگهی:

۱۴۰۱/۰۲/۰۴ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه