آگهی‌های استخدامی

استخدام کارشناس HelpDesk (آقا)

کارگزاری اقتصاد بیدار | Eghtesad Bidar Brokerage Co
تهران، تهران

شرح موقعیت شغلی

Our colleagues in the "Information and Communication Technology" department need new colleagues who are among the best and most committed people as "Technical Support Experts (Help Desk)" so that with specialized knowledge and constructive interaction with other team members, they can achieve the company's goals in matters Research related to Iran's capital market. If you meet the following conditions, we will be happy to invite you to work as a new member of the "Eghtesad Bidar" team.

Job Overview
Eghtesad e Bidar Company is a leading company in ......... in the region. We're now hiring a Help Desk Technician to help us keep growing. If you're excited to be part of a winning team, Eghtesad e Bidar Comapny is a perfect place to get ahead. You'll be glad you applied to Eghtesad e Bidar Comapny.

Responsibilities for Help Desk Technician

  • Manage Help Desk tickets in a timely manner
  • Respond to customer issues via phone, email, and computer chat
  • Provide customer assistance
  • Document customer interactions
  • Good Documentation skills
  • Run diagnostics to resolve customer-reported issues
  • Escalate issues to the next Tier with the next level of difficulty
  • Install, make changes, and repair computer hardware and software
  • Follow-up with customers to ensure issues are resolved


Qualifications for Help Desk Technician

  • CompTIA A+ and Network+ preferred
  • Familiar with VoIP.
  • 3+ years of experience working in a help desk environment
  • Flexibility to work a variety of shifts with minimal notice
  • Available to work regular overtime
  • Proficiency with a Windows and Linux computers
  • Excellent interpersonal and customer service skills
  • Problem-solving and critical-thinking skills
  • Detail-oriented in order to keep detailed notes on tickets
  • Highly organized to keep Help desk tickets in order
  • Excellent written and verbal communication skills
  • Ability to quickly diagnose and resolve technical issues

Description of salary and job benefits:


  • Flexible working hours
  • Regular payment of salaries and benefits
  • Supporting employees by paying loans and facilities
  • Lunch reception of the best and highest quality food
  • A special gift for various holidays and occasions
  • Conducting periodic health tests and checkups for all colleagues
  • Giving investment fund incentive shares to employees
  • Paying bonuses and productivity based on individual and group performance
  • Compensation of family medical expenses through supplementary medical insurance


  Working hours: Saturday - Wednesday (8 - 17)
  Area of work: Vanak Square


مهارت‌های مورد نیاز

  • Help Desk
  • شبکه
  • +NETWORK

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مرد

وضعیت نظام وظیفه

  • معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

IT / DevOps / Server

تاریخ انتشار آگهی:

۱۴۰۲/۰۴/۱۹ (منقضی‌شده)

مشاغل مشابه

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