آگهی‌های استخدامی

استخدام BPMS Team Lead

دیجی‌‌کالا | Digikala
تهران، تهران

شرح موقعیت شغلی

Job Description

About the Role

We’re hiring a BPMS Team Lead to own end-to-end delivery of business workflows on ProcessMaker with hands-on PHP development. You will lead an squad, translate business needs into reliable BPMN 2.0 processes, build/maintain integrations, and ensure uptime, SLA, and continuous improvement across environments.

Key Responsibilities

Team Leadership & Delivery

  • Lead the BPMS squad: sprint planning, backlog prioritization, reviews, code/flow reviews, mentoring.
  • Drive outcome-oriented delivery: define goals/KPIs (SLA, TAT, error rate) and hit them.
Process & Workflow Implementation (ProcessMaker + BPMN 2.0)

  • Model and implement workflows using BPMN 2.0 on ProcessMaker: forms, rules, Boundary Timers/Escalations, assignments, permissions.
  • Translate business requirements into digital workflows; document runbooks, release notes, and user guides.
Core Development & Integration (PHP, REST, SQL)

  • Write and review PHP triggers/scripts and helper services; ensure secure, maintainable code.
  • Design and integrate REST APIs with idempotency, retry/backoff, and structured logging.
  • Optimize SQL (joins, indexing, query performance) for process data and operational reporting.
Reliability, Support & Operations

  • Monitor execution (latency, error rate, WIP, SLA breach), triage incidents, and own problem management.
  • Implement alerting, dead-letter/reconcile flows, and capacity planning for high-traffic processes.
  • Champion secure access (RBAC/SoD) and secrets management across environments.
Stakeholder Management

  • Align with process owners, Finance/Operation/HR/IT/... teams; set expectations, manage change, and communicate status clearly.
Requirements

Must-Have Skills & Experience

  • 3+ years in BPMS delivery and 1–2+ years in team/tech-lead capacity.
  • Strong, hands-on ProcessMaker experience (forms, routes, timers, access, packaging).
  • Solid PHP for triggers/scripts and service integration.
  • Proficient with REST APIs (auth, idempotency, retries) and SQL (performance tuning).
  • Working knowledge of BPMN 2.0, versioning/migration of process definitions, and release best practices.
  • Git and CI/CD familiarity; clear documentation habits.
Nice-to-Have / Willing-to-Learn

  • Process mining and KPI design (SLA/TAT dashboards).
  • Monitoring/observability stacks (Prometheus/Grafana).
  • Low-code orchestration (e.g., n8n) as a complement to BPMS.
  • Practical use of AI/LLM APIs for intelligent automation (optional).
Soft Skills

  • Outcome-driven, structured communicator, and calm under pressure.
  • Strong stakeholder management and negotiation.
  • Mentoring mindset; raises the bar on code/flow quality.

مهارت‌های مورد نیاز

  • bpms
  • REST API
  • PHP
  • SQL

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • معافیت تحصیلی معافیت دائم پایان خدمت

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

وب،‌ برنامه‌نویسی و نرم‌افزار

تاریخ انتشار آگهی:

۱۴۰۴/۰۹/۱۷

مشاغل مشابه

ارسال رزومه