استخدام Unified Communications Engineer
شرح موقعیت شغلی
Job Description
- Monitoring ticketing system to solve incoming tickets from junior staff
- Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal computer network, including planning and other activities reserved for the most complex issues
- Defining and implementing UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) disaster recovery
- Ensuring UC security by insuring proper user accessibility per the direction of the Supervisor and Security staff
- Maintaining, preparing and upholding processes for reporting, statistically monitoring, and logging UC performance
- Assisting in planning for the future strategy of UC
- Making major changes in the UC services & configurations
- Installing, configuring, testing, maintaining, monitoring, and troubleshooting the internal computer network, including planning and other activities reserved for the most complex issues
- Defining and implementing UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) disaster recovery
- Ensuring UC security by insuring proper user accessibility per the direction of the Supervisor and Security staff
- Maintaining, preparing and upholding processes for reporting, statistically monitoring, and logging UC performance
- Assisting in planning for the future strategy of UC
- Making major changes in the UC services & configurations
Requirements
Good knowledge of:
- Current and future practices, terminology, and principles of networking and information technology
- Cisco voice gateway hardware and UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) management of the most complex nature
- Continuity of operations practices relating to local area networks and connectivity to wide area networks
- CCNP Collaboration concepts
Skill in:
- Problem solving with relation to complex computer systems and UC applications & services operations
- Oral, written, and one-on-one communications with technical and non-technical users
- Organizing objectives, and prioritizing work
Ability to:
- Quickly analyze operational issues with complex UC application & services operations and equipment
- Current and future practices, terminology, and principles of networking and information technology
- Cisco voice gateway hardware and UC applications (CUCM | CUC |CUP | Voice Gateway 3900,44XX) management of the most complex nature
- Continuity of operations practices relating to local area networks and connectivity to wide area networks
- CCNP Collaboration concepts
Skill in:
- Problem solving with relation to complex computer systems and UC applications & services operations
- Oral, written, and one-on-one communications with technical and non-technical users
- Organizing objectives, and prioritizing work
Ability to:
- Quickly analyze operational issues with complex UC application & services operations and equipment
مهارتهای مورد نیاز
- CUCM
- Monitoring
- CCNP
- عیب یابی
- CISCO
حداقل سابقه کار
- مهم نیست
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست