استخدام Account Management Specialist
شرح موقعیت شغلی
We are Looking for a dedicated and highly skilled Key Account Management Senior Specialist to join our team. The ideal candidate will possess strong relationship-building skills, a positive attitude, and a passion for delivering exceptional service to our clients. This role involves managing key accounts, creating and executing marketing strategies, and driving sales growth through effective account management.
Key Responsibilities:
- Develop and nurture long-term relationships with clients, vendors, and internal stakeholders to foster partnerships.
- Present a positive attitude, strong work ethic, and professionalism at all times.
- Troubleshoot and resolve customer service issues promptly and satisfactorily.
- Collaborate with cross-functional teams, including marketing and operations and commercial, to ensure successful project execution.
- Plan and organize marketing strategies to achieve brand objectives.
- Create and manage marketing campaigns to drive sales and increase brand visibility.
- Proficiently update customer databases with new leads, opportunities, and sales progressions.
- Maintain pipeline reports for ongoing updates on sales status, including oral and written reports on customer needs, problems, interests, competitive activities, and potential for new services.
- Exhibit the ability to think outside the box to create value-driven solutions for customers.
- Demonstrate a data-driven, analytical mindset to identify trends and opportunities for performance improvement.
- Prepare and present reports summarizing data and insights to stakeholders, providing recommendations for improvement.
- Detail-oriented and proficient in data entry.
- Result-oriented with a passion for delivering high-quality work and exceeding customer expectations.
Job Requirements:
- Bachelor’s Degree in Business or a related field.
- At least 2 years of relevant experience in key account management or a related role.
- Excellent negotiation skills.
- Vision to understand client needs and translate them into practical solutions.
- Disciplined time management and the ability to work under pressure.
- Strong teamwork and team development abilities.
- Exceptional software skills, including proficiency in MS Office (Word, Excel, Outlook, PowerPoint).
- Strong verbal and written communication skills.
- Excellent organizational and time management skills, with the ability to multitask and prioritize workloads effectively.
- Advertising knowledge is preferred.
مهارتهای مورد نیاز
- اصول و فنون مذاکره
- Account Management
- Microsoft Office
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- مهم نیست