استخدام UX Researcher
شرح موقعیت شغلی
What you’ll be doing
- Recruiting participants and Conduct research on multiple aspects of products and experiences.
- Collect and analyze user behavior through interviews, usability testings, contextual inquiries, field visits, surveys, benchmark studies and server logs.
- Contribute to product improvements in your area of coverage, by collaborating closely with designers and engineers.
- Making actionable suggestions to optimize the user experience based on research findings, ensuring the service portal and other tools are intuitive and effective
- Regularly assessing the user experience to identify areas for improvement, ensuring our support tools consistently meet high standards of usability and satisfaction
- Work with Designers, Product Managers, Engineers, and other UX Researchers (UXRs) to prioritize research opportunities in a fast-paced, rapidly changing environment.
What we are looking for:
- Minimum 2 years of experience in UX Research.
- Skilled qualitative interviewer who knows when to keep asking why.
- Experienced in tactical UX research methods such as usability testing, concept testing.
- Skilled at including other stakeholders in the research process (e.g. during interviews or analysis workshops).
- Proficiency in data analysis and user research tools.
- You get others to understand the point of the research and what actions can be taken.
- Familiarity with user-centered design principles and practices.
- Thrive in collaborative, fast-paced environments and can adapt to changing priorities.
- You are not afraid to ask questions and take feedback well. You have a desire to learn.
- You have a natural curiosity and enjoy talking to people.
Nice to Have:
- BA/BS or MA/MS in Cognitive Science, Psychology, Anthropology or Industrial Design.
- Certification from a UX program.
- Experience with remote testing tools.
- Familiarity with SaaS products and/or eCommerce.
مهارتهای مورد نیاز
- UX Research
- ux
حداقل سابقه کار
- سه تا شش سال
جنسیت
- مهم نیست
وضعیت نظام وظیفه
- معافیت تحصیلی معافیت دائم پایان خدمت