آگهی‌های استخدامی

استخدام کارشناس فناوری اطلاعات (IT Help Desk Specialist)

ازکی | Azki‌.com
تهران، تهران

شرح موقعیت شغلی

We are looking for highly motivated and dedicated Help Desk Specialist for support IT team at Azki Company. As a help desk specialist, you will be required to respond to queries in person and over the phone, assess and diagnose computer hardware and software problems, and implement effective solutions. You may also be required to provide basic computer training, modify hardware systems, install computer peripherals, and perform basic computer maintenance.

Responsibilities:

  • Manage the installation and maintenance of hardware and software including workstations, multimedia displays, and video conference system support.
  • Good problem-solving, analytical, and team-working skills
  • Build up the printing and scanning knowledge base and train staff, as needed.
  • Working knowledge of managing tickets, follow up actions and close issues
  • Writing and editing “How To” training manuals.
  • Training other staff on troubleshooting and diagnosing problem
  • Excellent communication and interpersonal skills.
  • Have to participate in the team’s on-call rotation
  • Have experience working in a mixed tech stack and multi-vendor environment
  • Be creative, curious, eager to learn, and can quickly pick up on new trends and technologies
Qualifications:

  • Bachelor’s degree in computer science, information technology, or a similar field.
  • At least 1+ years as a IT Support or Helpdesk
  • Proficiency with a MAC/Windows/Linux operating systems
  • Knowledge on Network + and A+
  • Familiar with Microsoft Services (AD, DNS, DHCP,…)
  • Ability to diagnose and resolve basic technical issue
  • Basic understanding of networking protocols and troubleshooting
  • Excellent IT skills and knowledge of troubleshooting computer related issues both hardware and software, as well as desktop, laptop and mobile devices
  • Good English communication skills
  • Linux+, CCNA, MCSA and Mikrotik advantageous.

مهارت‌های مورد نیاز

  • Help Desk
  • +NETWORK
  • IT

زبان‌های مورد نیاز

  • انگلیسی

حداقل سابقه کار

  • سه تا شش سال

جنسیت

  • مهم نیست

وضعیت نظام وظیفه

  • مهم‌ نیست

نوع همکاری:

تمام وقت

دسته‌بندی شغلی:

IT / DevOps / Server

تاریخ انتشار آگهی:

۱۴۰۲/۰۵/۰۲ (منقضی‌شده)

مشاغل مشابه

مشاهده آگهی‌های استخدام مشابه