شرح موقعیت شغلی

Job Description  

• Install, modify, and repair computer hardware and software.  
• Diagnose and resolve technical hardware and software issues.  
• Maintain daily performance of computer systems.  
• Resolve technical problems with Local Area Networks (LAN).  
• Install computer peripherals for users.  
• Stay current with system information, changes, and updates.  
• Prepare activity reports.  
• Schedule Preventive Maintenance on Hardware.  
• Review Event Viewer on Servers to solve the issues.  
• Document network supports activities and prepares related reports.  
• Hands-on Customer Support software (Ticketing System).  
• Respond to user inquiries regarding computer software or hardware.  
• Follow up with customers to ensure the issue has been resolved.  
• Troubleshooting computers and peripheral devices (such as printers, scanners)  
• Familiar with retail Computer/Network purchasing.  

Requirements  

•  University degree in Computer Software or Hardware.  
• Minimum 3 years similar experience in IT help desk, service desk, and technical support.  
• Excellent teamwork skills.  
• Familiar with Windows, Linux & Mac OS.  
• Interested in new Technology & Research on IT Science.  
• Accountable and Trustworthy.  
• Familiar with VoIP, Videoconferencing, and Wireless communications.  
• Experienced with Passive Network.  
• Experienced with Microsoft Office 2010,2013,2016,2019.  
• Administration & Maintenance of Desktop's (Win7, Win10).  
• Familiar with Virtualization Technology (VMware).  
• Familiar with passive and network setup. 

مهارت‌های مورد نیاز

• پشتیبانی فنی
• Help Desk
• VMWare
• passive
• شبکه
• VOIP

حداقل سابقه کار

• سه تا شش سال

جنسیت

• مهم نیست

وضعیت نظام وظیفه

• مهم‌ نیست

مشاهده آگهی‌های استخدام مشابه