استخدام Key Account Management Specialist

تپسی‌فود | TapsiFood
تهران، تهران

Responsibilities :

Developing and implementing tailored account management strategies for key customers in the food industry to drive revenue growth and maximize customer satisfaction.
Identifying key accounts within the platform's customer base, prioritize them strategically, and establish strong relationships with key stakeholders.
Creating detailed account plans outlining goals, objectives, and action plans to achieve account growth and retention targets.
Monitoring key account performance metrics, analyzing data to identify trends, and proactively addressing any issues or opportunities to optimize account performance.
Driving upselling and cross-selling initiatives within key accounts to increase revenue and expand service offerings.
Providing ongoing support and training to key account teams to ensure they leverage the platform effectively and achieve their business objectives.
Collaborating with key accounts on strategic partnerships, co-marketing opportunities, and joint projects to drive mutual business success.
Gathering feedback from key accounts on their experience with the platform, products, and services to drive continuous improvement and enhance customer satisfaction.

Requirements:

Bachelor's degree in Business Administration, Marketing, or related field.
Experience working in a fast-paced and dynamic environment, with the ability to adapt to changing business needs.
Strong analytical and problem-solving skills with the ability to interpret data and make informed decisions.
Excellent communication and interpersonal skills, with the ability to build strong relationships with key stakeholders.
Results-driven mindset with a focus on achieving revenue targets and customer success.

Benefits :
Join our friendly and dynamic team and enjoy a range of perks, such as:

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