زودکس | Zoodex

کامپیوتر، فناوری اطلاعات و اینترنت ۵۰۱ تا ۱۰۰۰ نفر zoodex.ir

فرصت‌های شغلی ۶

استخدام Fleet Manager

دسته‌بندی شغلی

حمل و نقل
موقعیت مکانی

تهران ، تهران
نوع همکاری

تمام وقت
حداقل سابقه کار

بیش از شش سال
حقوق

توافقی

شرح موقعیت شغلی

Department: Supply Operations

About the Role

We are looking for a Fleet Management Manager to own the full lifecycle of our courier fleet — from the moment a lead enters our funnel to the day they leave. You will be responsible for the size, quality, and retention of our courier base, ensuring we always have enough active, high-quality couriers to meet delivery demand.

This role sits at the heart of our supply operations, working closely with Strategy & Planning (who set the targets and incentive budget) and Live Monitoring (who manage day-to-day dispatch) to keep the fleet healthy and growing efficiently.

What You'll Do

- Manage the full courier acquisition funnel, from lead generation through to first completed order

- Own onboarding and activation processes, reducing time-to-first-order

- Segment the courier fleet and design tailored retention journeys for each segment

- Execute retention and reactivation campaigns within the central incentive framework and budget

- Manage courier quality, ratings, and compliance; own the offboarding process

- Own supply hours and fleet availability against capacity plans

- Analyze churn couriers and design proactive interventions to reduce churn rate.

What We're Looking For

Education: Bachelor's or Master's degree in Industrial Engineering, Supply Chain Management, Business Administration, Economics, or a related field.

Experience:

- Minimum 3 years of experience in a similar role (fleet/courier management, supply operations, gig-workforce management, or a related operational function)

Skills:

- Strong proficiency in SQL for data querying and analysis

- Advanced Excel and Google Sheets skills for tracking and reporting

- Experience with Power BI for dashboarding and data visualization

- Strong understanding of funnel and cohort analysis (acquisition, activation, churn, reactivation)

- Ability to design and manage segmentation-based retention strategies

- Strong stakeholder management and cross-functional communication skills

Nice to Have:

- Experience with Grafana or similar monitoring/reporting tools

- Prior experience managing a gig-economy or freelance workforce (couriers, drivers, field agents)

- Familiarity with CRM or marketing automation tools used for lifecycle campaigns

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معرفی شرکت

زودکس، پلتفرم سفارش آنلاین و دلیوری سریع است که به‌ واسطه قرارداد با مجموعه‌های مختلف در دسته‌بندی‌های: فست‌‌فود، رستوران، کافی‌شاپ، میوه و سبزیجات، سوپرمارکت، نانوایی، آبمیوه و بستنی، هایپر پروتئینی، شکلات و شیرینی، عطاری و خشکبار، لوازم آرایشی و بهداشتی، گیفت، پت‌شاپ و… همکاری می‌کند.