Junior Account Manager – Healthcare / Aesthetic Medicine
Location: Remote Language: Fluent English – mandatory Industry: Healthcare / Aesthetic Medicine
We are looking for a highly organized, proactive, and detail-oriented Junior Account Manager to manage the patient journey, lead follow-ups, CRM, and coordination between teams.
This is not a traditional sales role. We are looking for someone with a premium, service-oriented mindset who can build trust and guide high-value patients professionally.
Working Hours:
Monday–Friday: 8:30 AM–5:00 PM Saturday: 8:30 AM–12:30 PM Sunday: Off
Key Responsibilities
Manage and nurture patient leads throughout the customer journey.
Execute structured, multi-step follow-ups and ensure no lead is lost.
Prioritize booked leads awaiting assessment.
Manage and maintain accurate CRM records, tags, statuses, templates, and notes.
Work with Google Sheets, including filters, VLOOKUP/XLOOKUP, COUNTIF, conditional formatting, and data validation.
Understand key Meta Ads and Google Ads KPIs and the lead-to-patient funnel.
Use AI and prompt engineering to create high-quality patient communications.
Coordinate effectively with Call Center, Marketing, Technical, and Clinical teams.
Identify gaps, solve problems, and ensure a seamless patient experience.
Requirements
Fluent written and spoken English.
Excellent communication and organizational skills.
Strong attention to detail and time management.
Strong CRM and Google Sheets skills.
Understanding of lead funnels and follow-up strategies.
Basic knowledge of Meta & Google Ads KPIs.
Comfortable using AI tools and prompt engineering.
Ability to work independently and take ownership in a remote environment.
Strong problem-solving and prioritization skills.
Bonus
Experience in healthcare, aesthetic medicine, beauty, luxury, or premium services, high-value clients, international teams, or familiarity with Muntra or similar healthcare platforms.
What We Offer
Fully remote position
International healthcare/aesthetic team
Premium, quality-focused environment
Growth opportunities in CRM, patient experience, AI, and analytics
Long-term career development
Ideal candidate: Organized, commercially aware, reliable, proactive, and focused on delivering a premium patient experience rather than discount-driven sales.
شرکت ذهن امن هوشمند تنها نماینده رسمی شرکت ردکنت ال ال سی در دبی میباشد که با هدف بهره مند شدن از آخرین تکنولوژی های روز دنیا برای ارایه خدمات مشاوره، طراحی و اجرای پروژه های برنامه نویسی و توسعه ساختار پلتفرم های آنلاین، اپلیکیشن های موبایل و زیرساخت های بلاکچینی تشکیل شده است. شرکت ذهن امن هوشمند با فراهم کردن محیط و شرایط کاری منحصر به فرد با استانداردهای به روز دنیا و با هدف بالابردن سطح نوآوری و گسترده کردن دانش فنی برنامه نویسان خود، همچنان در تلاش برای ارائه بالاترین کیفیت در سطوح مختلف فناوری اطلاعت میباشد. شرکت ذهن امن هوشمند فعالیت خود را کاملا به صورت تمام دیجیتال ارائه میکند و این امر شرایط جذب نیروی فنی را در سراسر کشور و شهر های مختلف ایران فراهم کرده است.